FAQ

How we do what we do

How do I book a refill?


We have a really simple process to book a refill! Please visit out Book A Refill page and follow the steps. Book a refill today >




Which areas do you cover?


You can see the areas we currently cover via the link below. As demand grows we will add more areas to our rota, so please add your address to our list if you'd like us to come to you! Areas we cover > Add your area >




How much do products cost?


Please visit our Products page to see our prices and what is available. Products >




How do I pay for my refills?


We take contactless card payments when we deliver your refills, or if you are out at the time of delivery we will send you our invoice after we have delivered.




Are you still delivering through the pandemic?


We have a COVID secure system in place. We adhere to social distancing guidelines, wear face coverings when refilling and will be sure to keep hygenic with sanitiser. You can also leave your bottles for refilling on the doorstep and we will knock when we require contactless payment.